GTicket: Back Office

Comprehensive web based back-office system for effective and efficient processing of PCNs through to closure
User friendly interface means staff training requirements are greatly reduced
Comprehensive workflow management gives definable operational control
Ease of use does not compromise security: GTicket meets highest security requirements through password protection and digital certificates
All visual evidence tagged and linked to PCN, meaning the back-office team has all the information needed to ensure quick response to the public
Easily integrated into accounting, Customer Relationship Management and document management systems facilitating a "one-stop-shop" and sharing of internal services
Integration and interfaces to other applications are easily achieved, both in terms of delivery and use
eGIF compliance means that GTicket meets with the Local Authority expectations in terms of citizen access

GTicket Links